Acceptable Use Policy
Acceptable Use Policy
Plain English Summary
This Acceptable Use Policy defines what you can and cannot do with LocalBeat's services. In short: use the service for legitimate content management purposes, respect others, follow the law, and don't abuse our platform. Prohibited activities include illegal content, spam, harassment, hacking, spreading malware, violating intellectual property rights, and using the service to harm others. Violations may result in content removal, account suspension, or termination. We may investigate violations and report illegal activities to law enforcement. This policy protects our platform, our users, and the broader internet community.
1. Purpose and Scope
1.1 Policy Purpose
This Acceptable Use Policy ("AUP") establishes rules and guidelines for acceptable use of LocalBeat's platform and services. This policy protects LocalBeat, our users, and the broader internet community from harmful, abusive, or illegal activities.
1.2 Scope of Application
This AUP applies to all users of LocalBeat's services, including:
- Account holders and administrators
- Site editors and contributors
- Visitors to Sites hosted on our platform
- Anyone accessing our services or infrastructure
1.3 Incorporation into Terms
This AUP is incorporated into and forms part of our Terms of Service. Violations of this AUP constitute violations of the Terms of Service and may result in account suspension or termination.
1.4 Changes to This Policy
We may update this AUP from time to time. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
2. Permitted Uses
2.1 Intended Use
LocalBeat is designed for creating and managing local microsite content, including:
- Community news and information websites
- Local business directories and guides
- Event calendars and community announcements
- Educational and informational content
- Non-profit and civic organization websites
- Local media and journalism
2.2 Lawful Use
You may use the service for any lawful purpose that complies with:
- This Acceptable Use Policy
- Our Terms of Service and other policies
- All applicable local, state, federal, and international laws
- Rights of third parties
2.3 Personal and Commercial Use
Both personal and commercial uses are permitted, provided they comply with this AUP and applicable laws. Commercial use includes advertising, sponsored content, and business promotions when done transparently and ethically.
3. Prohibited Content
3.1 Illegal Content
You may not publish, upload, or distribute content that:
- Violates any law or regulation
- Promotes or facilitates illegal activities
- Contains child sexual abuse material (CSAM)
- Depicts illegal drug manufacturing or distribution
- Facilitates human trafficking or exploitation
- Contains stolen or illegally obtained materials
3.2 Harmful or Dangerous Content
Prohibited content includes:
- Content promoting violence, terrorism, or extremism
- Instructions for making weapons, explosives, or harmful substances
- Content encouraging self-harm or suicide
- Graphic violence or "gore" content
- Content promoting dangerous activities or challenges
3.3 Hateful or Discriminatory Content
You may not publish content that:
- Promotes hate, violence, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
- Contains slurs, epithets, or dehumanizing language targeting protected groups
- Advocates for exclusion or segregation of protected groups
- Denies well-documented historical atrocities
3.4 Adult and Sexual Content
The following are prohibited:
- Pornographic or sexually explicit content
- Content depicting minors in sexual or suggestive contexts
- Non-consensual intimate imagery ("revenge porn")
- Sexual solicitation or prostitution
Note: Educational content about sexual health, artistic nudity, and similar content may be permitted with appropriate context and age restrictions.
3.5 Harassing or Abusive Content
You may not create or publish content that:
- Harasses, bullies, or intimidates individuals or groups
- Contains personal attacks or targeted harassment
- Publishes private information without consent (doxxing)
- Encourages brigading or coordinated harassment
- Creates fake or impersonation accounts to deceive or harm others
3.6 Misleading or Fraudulent Content
Prohibited content includes:
- Deliberately false or misleading information (disinformation)
- Scams, fraud, or deceptive schemes
- Phishing attempts or credential theft
- Pyramid schemes or multi-level marketing schemes
- False impersonation of individuals, organizations, or brands
- Fake news designed to manipulate or deceive
3.7 Infringing Content
You may not publish content that:
- Infringes copyright, trademark, or other intellectual property rights
- Contains pirated software, media, or materials
- Circumvents digital rights management (DRM) systems
- Violates confidentiality or non-disclosure agreements
4. Prohibited Activities
4.1 Unauthorized Access
You may not:
- Access accounts, systems, or data without authorization
- Attempt to bypass authentication or security measures
- Share or use stolen credentials
- Impersonate other users or administrators
- Access restricted areas of the platform
4.2 System Interference
You may not engage in activities that:
- Disrupt or interfere with service operation
- Overload or stress-test our infrastructure without authorization
- Introduce viruses, malware, or malicious code
- Launch denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
- Attempt to crash or degrade system performance
4.3 Data Scraping and Harvesting
Unauthorized automated data collection is prohibited, including:
- Scraping content from Sites without permission
- Harvesting email addresses or personal information
- Using bots or automated tools to access the service at scale
- Bypassing rate limits or access controls
Note: Legitimate search engine indexing and authorized API usage are permitted.
4.4 Service Abuse
You may not:
- Create multiple accounts to circumvent limits or bans
- Resell or redistribute service access without authorization
- Use the service for cryptocurrency mining
- Host file-sharing, torrenting, or piracy sites
- Run proxies, VPNs, or anonymization services
- Use the service primarily for media hosting or file storage
4.5 Manipulation and Deception
Prohibited activities include:
- Manipulating analytics or engagement metrics
- Using fake accounts or bots to inflate numbers
- Engaging in "clickbait" or deceptive linking practices
- Creating doorway or link farm sites for SEO manipulation
- Cloaking content or using deceptive redirects
5. Technical Restrictions
5.1 Reverse Engineering
You may not:
- Reverse engineer, decompile, or disassemble our software
- Attempt to discover source code or algorithms
- Modify or create derivative works without authorization
- Remove or modify proprietary notices or labels
5.2 Security Testing
Unauthorized security testing is prohibited, including:
- Vulnerability scanning or penetration testing without prior written consent
- Attempting to exploit discovered vulnerabilities
- Publicly disclosing security vulnerabilities without following responsible disclosure practices
If you discover a security vulnerability, please report it to security@mylocalbeat.com following responsible disclosure guidelines.
5.3 API Abuse
If using our APIs, you must:
- Comply with rate limits and usage quotas
- Use authentication credentials securely
- Not attempt to bypass API restrictions
- Follow API documentation and best practices
5.4 Resource Consumption
You agree to use resources reasonably and not:
- Consume excessive CPU, memory, or bandwidth
- Run intensive processes that degrade performance
- Store or serve large files unrelated to content management
- Circumvent storage or upload limits
6. Email and Communication Rules
6.1 Anti-Spam Requirements
If using our email campaign features, you must:
- Comply with CAN-SPAM Act, CASL, GDPR, and other email marketing laws
- Obtain explicit consent before sending marketing emails
- Include accurate sender information and subject lines
- Provide clear, functioning unsubscribe mechanisms
- Honor unsubscribe requests within 10 business days
- Never use purchased, rented, or scraped email lists
6.2 Prohibited Email Practices
You may not:
- Send spam or unsolicited bulk email
- Use misleading headers, subject lines, or sender information
- Send emails to harvested or purchased lists
- Conduct email bombing or list link attacks
- Send phishing or social engineering emails
- Forge or spoof email headers
6.3 List Hygiene
You are responsible for:
- Maintaining accurate and up-to-date subscriber lists
- Removing invalid or bouncing email addresses
- Honoring unsubscribe requests promptly
- Implementing double opt-in where appropriate
- Retaining proof of consent
6.4 Content Standards
Email content must:
- Comply with all content restrictions in Section 3
- Not contain malicious links or attachments
- Accurately represent your identity and purpose
- Include required legal disclaimers
7. Intellectual Property Compliance
7.1 Copyright Respect
You must:
- Only upload content you have rights to use
- Respect copyright and fair use principles
- Obtain proper licenses for third-party content
- Provide attribution when required
- Respond promptly to DMCA takedown notices
7.2 Trademark Use
You may not:
- Use third-party trademarks in ways that cause confusion
- Imply endorsement or affiliation without authorization
- Register domains or accounts containing third-party trademarks
- Use trademarks in meta tags or hidden text for SEO manipulation
7.3 AI-Generated Content
When using our AI Generation Studio:
- Review AI-generated content before publishing
- Ensure AI content complies with this AUP and applicable laws
- Do not use AI to generate prohibited content
- Comply with OpenAI's usage policies
- Take responsibility for AI-generated outputs
7.4 DMCA Compliance
We comply with the Digital Millennium Copyright Act. If you receive a DMCA notice:
- We will remove or disable access to allegedly infringing content
- You may file a counter-notice if you believe removal was improper
- Repeat infringers may have their accounts terminated
See our DMCA Policy for detailed procedures.
8. Monitoring and Enforcement
8.1 Right to Monitor
We reserve the right to monitor use of our services for compliance with this AUP, including:
- Reviewing reported content and accounts
- Analyzing usage patterns for abuse detection
- Investigating complaints and violations
- Monitoring system performance and security
8.2 No Obligation to Monitor
While we reserve the right to monitor, we are not obligated to actively review all content or activities. We are not responsible for user-generated content or activities conducted through our platform.
8.3 Automated Detection
We may use automated systems to detect:
- Spam and abusive behavior
- Security threats and malicious activity
- Resource abuse and performance issues
- Potential policy violations
8.4 User Reports
We rely on user reports to identify violations. Reported content and accounts will be reviewed by our team.
9. Reporting Violations
9.1 How to Report
To report AUP violations, contact us at:
- General Violations: abuse@mylocalbeat.com
- Copyright Infringement: dmca@mylocalbeat.com
- Security Issues: security@mylocalbeat.com
- Spam/Email Abuse: spam@mylocalbeat.com
9.2 Information to Include
When reporting, please provide:
- URL or location of violating content
- Description of the violation and applicable AUP section
- Screenshots or evidence if available
- Your contact information
- Date and time of violation
9.3 Investigation Process
Upon receiving a report, we will:
- Acknowledge receipt (typically within 24-48 hours)
- Investigate the reported violation
- Take appropriate action if violation is confirmed
- Notify the reporter of outcome (when appropriate)
9.4 False Reports
Intentionally filing false or malicious reports may result in action against your account. Please report only genuine violations.
10. Consequences of Violations
10.1 Enforcement Actions
Depending on the severity and nature of violations, we may:
- Warning: Email notification of violation with correction deadline
- Content Removal: Remove specific violating content
- Feature Restriction: Disable specific features (email, AI generation, etc.)
- Temporary Suspension: Suspend account for defined period
- Permanent Termination: Terminate account and delete all data
- Legal Action: Pursue legal remedies for serious violations
10.2 Immediate Termination
We may immediately terminate accounts without prior notice for:
- Illegal content or activities
- Child sexual abuse material (CSAM)
- Terrorism or violent extremism
- Hacking or unauthorized access attempts
- Distribution of malware
- Severe or repeated violations
10.3 Appeal Process
If you believe enforcement action was taken in error, you may appeal by:
- Contacting appeals@mylocalbeat.com within 30 days
- Providing your account information and explanation
- Including any evidence supporting your appeal
- Awaiting review (typically 5-10 business days)
Appeal decisions are final. We are not obligated to restore accounts or content.
10.4 No Refunds for Violations
Accounts terminated for policy violations are not eligible for refunds of subscription fees or purchased credits.
11. Law Enforcement Cooperation
11.1 Legal Compliance
We cooperate with law enforcement and comply with valid legal process, including:
- Subpoenas and court orders
- Search warrants
- National security requests
- International mutual legal assistance requests
11.2 Reporting Illegal Activity
We may report suspected illegal activities to appropriate authorities, including:
- Child sexual abuse material (CSAM) to NCMEC
- Terrorism or violent threats to FBI/DHS
- Financial fraud to FTC/SEC
- Other serious crimes to relevant agencies
11.3 Data Preservation
Upon request from law enforcement, we may preserve account data for investigative purposes.
11.4 Transparency
We may publish transparency reports detailing government requests, when legally permissible.
12. Contact Information
For questions about this Acceptable Use Policy or to report violations, please contact:
LocalBeat Trust & SafetyAbuse Reports: abuse@mylocalbeat.com
DMCA Notices: dmca@mylocalbeat.com
Security Issues: security@mylocalbeat.com
Spam Reports: spam@mylocalbeat.com
Appeals: appeals@mylocalbeat.com
General Support: support@mylocalbeat.com
Website: https://mylocalbeat.com
If you have questions about this document, please contact us at legal@mylocalbeat.com